CLAIMS & RETURNS
*Strictly no returns or exchanges on Earrings or Sale items unless faulty.
In the event that your item arrives damaged, please contact us within 24 hours of receiving your package.
We require a photo of the damaged item to be emailed to us at firstname.lastname@example.org so that we can arrange for a full refund or a replacement.
Items damaged due to wear and tear or customer mishandling will NOT be replaced.
If you believe you have received a faulty product (due to manufacturer fault), please contact us so we can review, supply a Return Authorisation (RA) number and arrange return postage.
If you would like to return your item due to change of mind, you must contact us within 14 days of order and provide proof of purchase.
Returns due to change of mind must be returned at the purchaser's cost and in original sale condition.
No returns will be accepted without a Return Authorisation number (provided by Bling Bar head office).
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