DELIVERY DELAYS DUE TO COVID-19:
Changes in demand for delivery due to the coronavirus COVID-19 mean that some delivery services may be delayed.
- Bling Bar delivers to most locations Australia Wide and Globally.
- Orders received Friday after 3pm & on Weekends will not be despatched until the following Monday.
- Please allow one full business day for your order to be processed and dispatched from our warehouse.
- We use our preferred freight partner AUSTRALIA POST (EXPRESS) for all Road and Air deliveries.
- Once your order is dispatched you will be provided with a tracking number.
- We've worked hard to try and find the most reliable cost-effective delivery options within Australia & Internationally.
- If, for any reason, your delivery experience is not up to scratch, please contact us and we'll do our best to make it right.
- *Free Shipping is not applicable during sale periods (eg EOFY/ Black Friday).
Zone 1- New Zealand (please allow 4-6 business days for delivery).
Zone 2- North America, Western Europe, Asia and the Pacific (please allow 6-13 business days for delivery).
Zone 3- Rest of the world (please allow 10- 15 business days for delivery).
*In most cases, there is no duty payable as most of our items fall under the “low-value” threshold. However, some locations have stricter value requirements, in this case, any international duty charges will need to be paid by the receiver.
CLAIMS & RETURNS
*Strictly no returns or exchanges on Earrings or Sale items unless faulty.
In the odd event that your item arrives damaged, please contact us within 24 hours of receiving your package.
We require a photo of the damaged item to be emailed to us at firstname.lastname@example.org so that we can arrange for a full refund or a replacement.
Items damaged due to wear and tear or customer mishandling will NOT be replaced.
If you believe you have received a faulty product (due to manufacturer fault), please contact us so we can review, supply a Return Authorisation (RA) number and arrange return postage.
If you would like to return your item due to change of mind, you must contact us within 14 days of order and provide proof of purchase.
Returns due to change of mind must be returned at the purchaser's cost and in original sale condition.
No returns will be accepted without a Return Authorisation number (provided by Bling Bar head office).
Feel free to send us an email for any further product information, or to give us your feedback. We value your feedback and work hard to ensure we offer the best support possible.